Simple, secure, mutual consent
Simple, secure, mutual consent
Below are answers to common questions about ConsentSafe, including how it works, privacy, pricing, and account access. If you do not find what you need here, please visit our Contact page.
ConsentSafe is a privacy-first, mobile-first app designed to help two adults create a private, time-stamped, revocable record of mutual consent. It is built to support clarity, documentation, and mutual participation.
An MCA is a Mutual Consent Agreement. In ConsentSafe, an MCA is a private record of what two adults agreed to at a specific time for a selected duration.
ConsentSafe does not present an MCA as an irrevocable legal contract or guarantee of any legal outcome. The product is designed to document stated agreement, while making clear that consent can always be withdrawn.
No. ConsentSafe is designed to document what two people agreed to at a given time, but real-time consent still matters and can always be withdrawn.
ConsentSafe is for adults who want a clearer, more documented process for mutual consent. It is intended for use by two adults participating together in the agreement flow.
ConsentSafe has both a public website and a separate app experience. The public website is at consentsafe.app, and the app itself is at app.consentsafe.app. The product is a Progressive Web App (PWA).
No. ConsentSafe is being launched as a PWA-first product rather than as a native App Store or Google Play app.
Some adults want a more explicit, private, and structured way to document mutual consent. ConsentSafe is built for people who value clarity, privacy, and mutual participation in that process.
ConsentSafe guides two adults through a shared process to create a Mutual Consent Agreement, or MCA. The flow includes reviewing activities, choosing a duration, confirming a safe word, signing, and recording a short video together before the MCA becomes active.
One person starts the process by creating an account and beginning an MCA. In the product flow, that person is called the consentee.
The second person participates on the same device during the guided flow. In the product flow, that person is called the consentor.
Yes. The MCA creation flow is designed to happen on a single device with both participants present.
Both participants go through the guided flow together, including duration, activities, custom activities, safe word, signatures, and a short video step. The agreement becomes active once it is completed and saved.
No. The second person does not create a full account during the shared flow. Instead, they enter their own email privately and receive a secure MCA-specific email link for limited access to that MCA.
No. The consentor enters their own email privately, and that email is not shown to the consentee.
Yes. The guided process includes dual signatures as part of the MCA flow.
Yes. The guided process includes a mandatory short video step with both participants visible before the MCA is saved.
The MCA becomes active once the guided process has been completed and the agreement is saved.
An MCA can be renewed or modified through a new versioned agreement flow. In the App, expired MCAs require creating a new MCA rather than reopening the expired one.
ConsentSafe is designed as a privacy-first product with a strong emphasis on limited access and careful handling of sensitive information, including all of the data that is generated during the guided process.
Yes. Videos are end-to-end encrypted and access-restricted.
No. Stored videos are not available for playback or download in the app.
Stored videos are not available for general access. Access is tightly restricted.
ConsentSafe does not provide general staff access to stored videos. Access to stored media is tightly limited.
ConsentSafe does not make stored videos publicly available or generally accessible. Videos may be released only when legally required, such as in response to valid legal process, or to your attorney at your request for legal purposes.
Please note: If your legal representative formally requests access to data from ConsentSafe, including any stored videos, there will be a $200 charge for retrieval of said data and videos.
Hardship cases will be reviewed on a case-by-case basis to determine if the $200 fee can be waived.
ConsentSafe may disclose stored records when legally required to do so in response to a valid legal process.
Yes. If you need your files for legal purposes, ConsentSafe may release them to your legal representation in accordance with its legal process and records procedures.
Please note: If your legal representative formally requests access to data from ConsentSafe, including any stored videos, there will be a $200 charge for retrieval of said data and videos.
Hardship cases will be reviewed on a case-by-case basis to determine if the $200 fee can be waived.
Yes. Either participant can revoke an active Mutual Consent Agreement (MCA) at any time.
From inside the app, you can open the MCA and choose the option to revoke it. Once revoked, it is no longer active.
When an MCA is revoked, it stops being active going forward. The record of what was agreed to at the time is securely kept for two years, but it is no longer considered active consent.
You can’t edit an MCA in place, but you can create an updated version. The app lets you renew or modify an agreement by going through a new versioned flow with both people.
When an MCA reaches the end of its selected duration, it expires automatically. An expired MCA is not an active agreement.
No. Expired MCAs cannot be “re-opened.” If you want to continue, you and the other person would create a new MCA.
You can create a new version of the agreement with a new duration by going through the guided flow again together.
Revoking an MCA stops it from being active going forward, but it does not delete the fact that it existed or what it recorded at the time. All MCA’s are securely kept for two years.
What is the price for a single use?
A single Mutual Consent Agreement (MCA) costs $9.99 for one use.
What is the price for unlimited monthly use?
Unlimited monthly use costs $19.99 per month.
What is the price for unlimited annual use?
Unlimited annual use costs $199 for one year, paid once upfront.
No. ConsentSafe does not currently offer a free plan.
Payments are processed through Stripe, a widely used online payment provider.
Yes. You can start with a single use and later choose a monthly or annual option.
You can cancel a monthly subscription before the next billing date. When you cancel, you keep access through the end of the current billing period.
Refunds are not guaranteed. Any refund requests are reviewed on a case-by-case basis according to ConsentSafe’s refund policy.
Any applicable taxes may be added at checkout, depending on your location and local tax rules.
ConsentSafe is for adults who want a private, documented process for mutual consent. It is designed for use by two adults participating together.
Yes. Users must confirm that they are 18 years of age or older and legally able to use the service.
Age verification is done through a self-attestation checkbox. Formal identity verification is not included, however, the users may hold up their ID’s during the recording of the video.
No. The agreement flow is designed for both participants to go through together on the same device.
Yes. Depending on the plan you choose, you can create a single MCA or use the app on an ongoing basis.
No. Multiple saved templates are not included in version 1. This is something we will likely build in the future.
Yes. ConsentSafe starts with a default activity list. You can uncheck any items that do not apply, and you can also add a custom activity in the space provided.
Yes. ConsentSafe includes a safe-word step as part of the guided agreement process. Choosing a safe word is not required to complete the MCA.
Yes. The person who starts the agreement creates an account to begin the process.
No. The second person does not create a full account during the agreement flow.
After the agreement is completed, the second person receives a secure email link with limited access to that specific agreement.
No. The secure email link gives limited access only to that specific agreement.
Each participant can revoke the agreement independently.
If you need help, please use the Contact page and we’ll review your message as soon as possible.
You can reach us by using the contact form on the Contact page. We’ll review your message and respond as soon as we can.
If your question is covered on this page, the FAQ is usually the fastest way to get an answer. If you still need help or your situation is more specific, please use the contact form.
Response times can vary, but we try to review and respond to messages as quickly as possible.
No. We currently handle support and inquiries through the contact form so we can review and route messages more securely.
Please include a brief description of your question or issue, and any details that will help us understand what you need, but do not include passwords or highly sensitive personal details in the form.
No. ConsentSafe cannot provide legal advice. If you need legal guidance, you should speak with a licensed attorney in your area.
