Simple, secure, mutual consent
Simple, secure, mutual consent
Last updated: June 11, 2026
ConsentSafe (“ConsentSafe,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, use our public pages, create an account, purchase a plan, or use the ConsentSafe application available at app.consentsafe.app.
By using our website or app, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or app.
This Privacy Policy applies to information collected through:
The ConsentSafe public website.
The ConsentSafe application.
Contact forms and support requests.
Account registration and sign-in.
Payment and billing flows.
Communications you send to us.
We may collect the following categories of information:
Information you provide directly
Name and contact information you provide to us.
Account registration details.
Email addresses used in connection with a Mutual Consent Agreement.
Information submitted through contact forms or support messages.
Information entered during use of the app, including agreement-related selections and entries.
Agreement-related information
Mutual Consent Agreement details.
Selected activities and custom activity entries.
Agreement duration.
Safe-word entries.
Signatures.
Required video and audio content associated with the agreement process.
Payment and billing information
Plan selection and billing-related details.
Payment processing information handled through Stripe. We do not necessarily store full payment card details ourselves if they are processed by our payment provider.
Technical and usage information
Device and browser information.
IP address.
Log data.
General analytics and app usage information.
Information collected through cookies or similar technologies, if used.
We may use personal information to:
Provide and operate the website and app.
Create and manage user accounts.
Create, store, maintain, and manage Mutual Consent Agreements.
Process purchases, subscriptions, and billing.
Send service-related emails, including secure agreement access links.
Respond to inquiries and provide customer support.
Maintain security, detect misuse, and protect our systems.
Comply with legal obligations and enforce our terms.
ConsentSafe is designed to handle sensitive agreement-related information, including required video content, with restricted access. Stored media is encrypted and access-restricted. Stored videos are not available for general playback or download within the app.
Because ConsentSafe involves sensitive information, we limit access to stored media and do not treat it as user-browsable content.
We do not sell personal information in the ordinary sense of selling user data to data brokers for profit. We may share information in the following limited circumstances:
With service providers that help us operate the website, app, hosting, authentication, communications, or payment processing.
With Stripe or other payment-related providers to process transactions.
With professional advisors, including legal or compliance advisors, when reasonably necessary.
When required by law, legal process, court order, subpoena, warrant, or similar legal obligation.
To protect rights, safety, security, property, users, or the public where legally permitted.
In connection with a merger, acquisition, financing, sale of assets, or similar business transaction.
If agreement-related records are ever released for legal purposes, they may be released only in limited circumstances, including when legally required or when released to a user’s legal representative for legal purposes, subject to our procedures and applicable law.
Payments are processed through Stripe. Stripe may collect, use, and store payment information in accordance with its own privacy and security practices. We encourage you to review Stripe’s policies directly if you have questions about how payment information is handled.
We may use cookies, pixels, local device storage, or similar technologies to support website functionality, security, analytics, and user experience. Where required, we may provide notice or choice regarding certain cookie-related technologies.
We retain information for as long as reasonably necessary to provide our services, maintain account functionality, comply with legal obligations, resolve disputes, enforce agreements, and protect our business and users. Retention periods may vary depending on the type of information and the reason it was collected.
Because ConsentSafe involves agreement records and sensitive media, some records may be retained for legal, operational, security, or evidentiary reasons, subject to our internal retention practices and applicable law.
We use measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. These measures may include access controls, encryption, service-provider protections, and operational safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights regarding your personal information, such as the right to request access, correction, deletion, or information about how your data is used. You may also have rights related to certain marketing communications or certain data-sharing practices.
If you would like to make a privacy-related request, please contact us using the method listed below. We may need to verify your identity before processing certain requests.
ConsentSafe is intended only for adults. The service is not intended for children, and users must confirm that they are 18 years of age or older and legally able to use the service. We do not intend to knowingly provide the service to minors.
Our website or app may include links to third-party websites, tools, or services. We are not responsible for the privacy practices of third parties, and their handling of information is governed by their own policies.
Depending on where users are located, additional privacy rights or disclosures may apply under laws such as state consumer privacy laws or other data protection regulations. Where required, we may provide supplemental disclosures or rights-request procedures.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above. Continued use of the website or app after changes become effective may constitute acceptance of the revised policy, to the extent permitted by law.
If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact us through the contact form on our website.
